The Challenge

An ageing and inefficient residential park

More than 40% of energy consumption in Spain omes from old residential buildings, and despite the existence of European subsidies and funds, energy renovation is progressing too slowly due to factors such as:

Fragmented supply chains

Complex administrative procedures

Lack of confidence among citizens

Insufficient support during the process

EFFIC-OSS Life was created to eliminate these barriers

Our Proposal

A scalable and user-centered One-Stop-Shop model

EFFIC-OSS Life promotes a comprehensive home renovation service that simplifies the entire process: from diagnosis to execution and financing.

The project transforms the OSS model from an emerging trend into a resilient, self-sustaining business that can be replicated on a national scale.

European Alignment

EFFIC in line with climate and energy policies

The project contributes directly to the main European and national strategic frameworks:

European Green Deal

Energy Performance of Buildings Directive (EPBD)

Integrated National Energy and Climate Plan (PNIEC)

Project Objectives

What we want to achieve

EFFIC-OSS aims to scale up an OSS operational model for building renovation into a self-sustaining national service that accelerates Spain's clean energy transition.

Over the next three years, EFFIC-OSS Life will work on:

National scaling

Replication of the EFFIC-OSS model throughout Spain through efficient processes and strategic alliances.

Improving the customer experience

Reducing time, costs and complexity, improving access to financing.

Business sustainability

Optimisation of the operating model to ensure long-term financial viability among the various stakeholders.

Building renovation

Easy access to energy-efficient improvements and energy certifications.

Ecosystem and training

Strengthening local renovation ecosystems and improving the skills of key market players.

Search for financing

Expanding consumer access to external and responsible sources of financing.

Results and Impact

An integrated, digitised, user-centred renovation ecosystem

The EFFIC-OSS Life project:

Removes administrative and market barriers

It generates trust among households

Mobilises private investment

Boosts regional development

Regional Projects

Scaling the EFFIC-OSS model in different contexts

The project will implement three strategic pilots to demonstrate the scalability of the model in Spain:

Mature markets

Moderately developed regions

Less exploited regions

Each pilot is adapted to different climatic, regulatory and socio-economic conditions.

Key Actions

Real-time innovation

OSS Collaborative Virtual Web Platform for national scaling.

Study and evaluation of cost reduction strategies based on expanded implementation volumes.

Integration and testing of an artificial intelligence-based CRM system.

Mobile application to optimise customer interaction.

Results

Preparing a high-impact national model

Comparing the results of pilot projects in different territorial and socio-economic contexts will enable EFFIC-OSS to:

  • Optimise processes.
  • Validate digital tools and business strategies in real conditions.
  • Refine the replication strategy.
  • Ensure the stability of a self-sustaining, high-impact EFFIC-OSS model throughout Spain.